Whether you are holding a postpaid Airtel connection or a prepaid Airtel connection, here are the steps you need to follow to know the call history for your number.
This method lets you quickly look for the Airtel call history for the last 6 months and all-time call records, too. You can also check the Airtel number call details for postpaid users by SMSing the company’s default number.
Airtel Call History
Keeping tabs on your call history has become increasingly important. Airtel, one of the leading telecom providers in Bangladesh, offers multiple methods for customers to access their call history records conveniently.
Airtel will provide the facility if you need to resolve a missed call, review past conversations, or keep a record for personal or professional purposes.
How to Check Airtel Call History
Airtel provides various methods for customers to access their call history, such as online, through SMS, through calling customer care, etc. Here, all the methods step by step process. So, choose any of the ways that you like best.
First Method: Checking Online
To check your Airtel call history, follow the steps below attentively.
- Begin by opening your smartphone’s web browser and visiting the official Airtel portal.
- You’ll find the profile icon in the top-right corner of the screen. Click on it.
- To access your account, enter your Airtel mobile number and password. For first-time users, there’s an option to request an OTP sent to your registered mobile number.
- After successfully logging in, your Dashboard will be displayed.
- Within the Dashboard, select the “Call History” option.
- Input the Airtel mobile number for which you wish to retrieve the call history.
The call history for the last three months will be presented, allowing you to view and analyze your call records conveniently.
Check Using the USSD Code
Airtel has introduced a simple USSD code that lets you access your call history quickly. Dial *#7072# from any phone, and you’ll receive a list of calls made on your Airtel prepaid number within the past 24 hours.
Alternatively, you can access this information by visiting the website airtel careersearch online.com and entering your mobile number. This website also offers other valuable Airtel services, such as job searches and customer care number inquiries.
Check Through SMS Method
For those who prefer a text-based approach, follow these steps:
- Open your messaging app.
- Compose a new message in the following format: “EPREBILL <Mobile Number>” or “EPREBILL <First Three letters of the Month> <Your Email ID>.”
- Send the message to Airtel’s customer care number, 121.
Upon sending the message, you’ll receive a confirmation message and the detailed call history for the specified Airtel number on your mobile device.
Through My Airtel App
For those who prefer mobile apps, Airtel offers the “My Airtel” app, which can be downloaded from the Google Play Store or the App Store.
Once installed, open the app, select the “Call History” option, input the Airtel number you want to check, and easily access the call history information.
Through Customer Care
Should you encounter any issues or prefer a guided approach, you can contact Airtel customer service at 121. Follow the Interactive Voice Response (IVR) instructions to retrieve your call history.
Airtel Postpaid Call History Checking Method
You don’t have to write your email address if you have an Airtel postpaid number. Simply text EPREBILL<space>Month Name and send it to 121.
For example- Send a message like this: EPREBILL MARCH to 121. Within a few minutes, Airtel will send you a confirmation message for their user to check Airtel call details.
Airtel Call History Checking Charges
Airtel is committed to providing broader customer service, including free call history checking services.
There are no associated costs for accessing your call history. Call 121 for help from Airtel customer care if the service cuts your balance.
In a world where communication plays a vital role, Airtel ensures that you have easy access to your call history through multiple user-friendly methods.
Whether using the My Airtel app, the online portal, SMS commands, or the straightforward USSD codes, enjoy the benefits of Airtel’s services to manage your call history efficiently and make the most of your telecommunications experience.