From 1 March 2023, new train ticket refund rules have been introduced whereby a deduction of TK 40 from the ticket price or TK 10% of the total price if the ticket is refunded 48 hours before the start of the journey. But tickets can be refunded up to 6 hours before departure. Train tickets are non-refundable if less than 6 hours are left.
All About Train Ticket Refund in Bangladesh
For the purpose of traveling somewhere or for any other need we book train tickets online long before travel. After purchasing tickets in advance, there is a facility to return the tickets online if there is no need to go to a place or in any other case we are unable to go.
In all such cases, you can easily refund the train ticket online with the help of your smartphone or any other device. It can also be refunded directly at the ticket counter, even if not online.
But in this case, you will not get a full refund in case of a ticket return. In this case, there are some rules and regulations for a train ticket refund. You will be refunded as per those rules, let’s know about the policy.
Rules Of Train Ticket Refund
The rule of refunding train tickets has been in place for a long time. Some rules have been changed in the matter of train ticket refunds some time ago. Previously, a full refund was given if the ticket was returned 5 days prior to travel.
You can submit your ticket online or at the ticket counter within 6 hours of departure. However, if there are less than 6 hours left before the departure of the train, you will not be able to refund the ticket.
So to submit the ticket online or at the ticket counter you must return the train ticket within six hours or more if you want to return the train ticket. Arrange for same-day returns as soon as possible.
Refund Charges for Train Ticket In Bangladesh
The new rules for online train ticket refunds have been introduced from March 1, 2023, by revising all the rules and policies that existed before. Along with this, the online ticketing facility has been introduced.
If you return the ticket 48 hours prior to the journey, TK 40 or 10% of the total ticket price whichever is higher will be deducted from your ticket price.
25% of the fare will be deducted from the ticket price if returned 24 hours before departure, 50% will be deducted if the ticket is returned 12 hours before departure and 75% of the fare will be deducted if returned 6 hours before departure.
And if the departure time is less than 6 hours, you cannot refund the ticket. Follow the below-given policy for ticket return of both E-ticket and physical ticket.
Refund Policy for E-Ticket/Online Ticket
The e-ticket refund amount depends on the time of cancellation. If you cancel your e-ticket more than 48 hours before your train’s scheduled departure time, you are entitled to a full refund of your ticket price.
Refunds for e-tickets will be made using the same payment method used to make the reservation. It may take a few days for the refund to appear in your account, depending on your payment gateway and bank’s processing times.
If your train is canceled or delayed for more than 3 hours and you have an e-ticket, you can request a refund online through the Bangladesh Railways website or mobile app. Refunds will be made according to the above refund amount and method.
Refund Policy for Physical Train Ticket
The refund amount for physical tickets also depends on when the cancellation is made. If you cancel your physical ticket more than 48 hours before your train’s scheduled departure, you are entitled to a full refund of your ticket price. Note that, no refunds will be given if canceled after 4 hours of departure time.
The refund amount for physical tickets must be paid in cash at the ticket counter. You must submit your ticket to the ticket counter along with a refund request form. Refunds will be processed accordingly.
If your train is canceled or delayed by more than 3 hours and you have a ticket, you can request a refund at the ticket office at the station. The refund amount and refund method are subject to the above refund policy.
FAQs About Trains Ticket Refund Policy
Now let’s some frequent questions answer about the train ticket refund policy here. If you have also any of these questions, then find out the answer here.
- Can I get a refund for my Bangladesh Railways ticket if the train is canceled due to bad weather?
Yes. If your train is canceled due to bad weather and you have an e-ticket or a physical ticket, you can request a refund according to the refund policy above.
- Can I get a refund for my Bangladesh Railways ticket if I miss my train due to unforeseen circumstances?
No, if I miss my train due to unforeseen circumstances. B. You may not be entitled to a refund for personal reasons or transportation problems. The refund policy applies only to canceled or delayed trains.
- How long does it take for my e-ticket refund to appear in my account?
Refund times may vary depending on payment gateways and bank processing times. After being processed by Bangladesh Railways, it may take a few days for the refund to appear in your account.
- Can I request a refund for my season ticket?
Season tickets are generally non-refundable due to the refund policy of Bangladesh Railways. It is important to check the terms of your season ticket before requesting a refund.
So you have to arrange for a ticket refund by analyzing the above rules policy and issues. Receive your payment by returning the ticket in the specified way. But remember that the ticket must be returned six hours before the start of the journey.
